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From the moment we got in touch, everything felt smooth and well looked after. The team were not only professional and thorough – providing tailored suggestions with clear costings – but also genuinely friendly. Even after we returned, a follow-up email (and a bottle of wine!) showed just how thoughtful Ultimate Travel really is. Nothing was too much trouble. We already have more trips booked and wouldn’t hesitate to recommend them.

This is the third time I’ve used TUTC. The service, as before, was flawless. Aside from putting in place all the major details of a complex trip to Japan, Dan at TUTC nailed every detail: train tickets were for seats with large luggage space (very important in Japan, as we discovered); a mobile internet wifi was included; together with a pre-charged use-pretty-much-anywhere travel card (again, important – Japan has multiple transport companies). For any kind of complex trip I won’t go anywhere else.

Excellent advice received regarding our first trip to South Africa. We were given very personalised recommendations based on what we hoped to experience during our holiday, and the suggested lodges were absolutely fabulous. All transfers ran like clockwork, with polite and friendly drivers. From the beautifully printed, detailed itinerary to the elegant document case, luggage tags, and the informative app, every detail contributed to a sense of luxurious, premium service.